Governance
Leadership ownership, accountability and clear decision rights.
Psychological Health & SafetyRequest a consultationPHSMS™ — Psychological Health & Safety Management System
Move from scattered workplace mental health activity to a managed system.
PHSMS™ is a practical management system that helps organizations prevent psychological harm, identify psychosocial risks early, respond consistently, support recovery and continuously improve.
WHAT IT IS
Five standards. One connected system.
PHSMS™ works with—not against—your existing occupational health and safety and people systems. It widens what those systems can see and gives your organization the governance, processes and capability to act.
SYSTEM ARCHITECTURE
PHSMS™ at a glance.
The five operating standards are held together by six organizational enablers. Select the full diagram to examine the architecture in detail.
Open full diagram ↗PHSMS™
One integrated operating system for psychological health and safety.
- 01How do we prevent harm?
- 02How do we identify psychosocial risks early?
- 03How do we respond consistently?
- 04How do we support recovery?
- 05How do we learn and improve?
THE FIVE OPERATING STANDARDS
Explore what sits inside the system.
Each standard answers one essential management question and builds a specific organizational capability.
01How do we prevent harm?
Prevention Capability+
How do we prevent harm?
Prevention CapabilityBuild healthier work by identifying hazards, improving work design and putting effective controls in place before harm occurs.
- Leadership commitment
- PHSMS™ governance
- Risk assessment
- Work design review
- Risk register & control plan
02How do we identify psychosocial risks early?
Risk Intelligence Capability+
How do we identify psychosocial risks early?
Risk Intelligence CapabilityConnect workforce signals so emerging pressure points become visible early enough for informed action.
- Pulse surveys & employee listening
- Workforce data & risk signals
- Manager observations & team-level signals
- Reporting & speak-up
- Risk visibility mapping / dashboard
- Risk review & assurance
03How do we respond consistently?
Response Capability+
How do we respond consistently?
Response CapabilityGive people clear roles, practical tools and reliable pathways for responding safely, fairly and within their role.
- MHFR@Work™ response capability
- BRAVE™ & ACT protocols
- Manager response capability
- Escalation & referral pathways
- Confidentiality & documentation
- Critical incident protocols
- Response review & learning
04How do we support recovery?
Recovery & Reintegration Capability+
How do we support recovery?
Recovery & Reintegration CapabilityCreate consistent support for recovery, workplace adjustments, return-to-work and sustainable reintegration.
- Recovery framework
- Workplace adjustments
- Return-to-work
- Care coordination
- Manager recovery capability
05How do we learn and improve?
System Improvement & Governance+
How do we learn and improve?
System Improvement & GovernanceUse evidence, review and clear ownership to understand what is working and continuously strengthen the system.
- Executive dashboard
- Internal review
- Management review
- Improvement register
- Annual evaluation
THE SIX ORGANIZATIONAL ENABLERS
What allows the standards to work in practice.
A framework does not become a system until leadership, participation, evidence and accountability hold it together.
Risk assessment
Identify hazards, assess psychosocial risks and determine proportionate controls.
Worker participation
Engage people through consultation, voice and meaningful collaboration.
Monitoring
Use measures, workforce signals and insights to track system performance.
Continuous improvement
Learn, adapt and strengthen the system over time.
Leadership
Build the capability and culture required to make the system work in practice.
WHAT YOUR ORGANIZATION RECEIVES
Practical architecture—not another policy document.
The exact scope is shaped around your context, maturity and existing systems. These are the core building blocks.
Governance & ownership blueprint
Clear roles, accountabilities, decision rights and oversight arrangements.
Risk visibility & control system
Assessment, risk registers, control planning and regular risk review.
Response & recovery architecture
Response tools, escalation, referral, confidentiality and reintegration pathways.
Capability & implementation tools
Practical resources for leaders, managers, response roles and worker participation.
Measurement & improvement system
KPIs, dashboards, review, assurance and a structured improvement register.
IMPLEMENTATION JOURNEY
Designed with you. Built for everyday use.
PHSMS™ is implemented as an organizational change process—not handed over as a static toolkit.
Assess
Make psychosocial risks, existing strengths and system gaps visible.
Design
Define the right governance, standards, controls and operating architecture.
Build
Create the tools, roles, processes and organizational capability.
Implement
Embed the system into everyday leadership, management and work practices.
Monitor & Improve
Review performance, learn from experience and strengthen the system.
WHAT CHANGES
A reliable system replaces guesswork.
BeforeReactive decisions, scattered programs, unclear accountability and limited evidence.
AfterVisible risks, clear ownership, proportionate controls, consistent response and measurable learning.
01Earlier risk visibility
02Clearer leadership accountability
03More consistent response and recovery
04Better evidence for decisions
START WITH CLARITY
Request a consultation ↗Let’s identify the right next step.
A focused consultation will help us understand your risks, priorities and current capability.